'Five Million People Around the Water Cooler' by Adrian Hollister and Dan Bailey is one of my new papers, it discusses how the UK public sector could benefit from social networking and bottom up knowledge management. You can read it here.
"Social networking has the potential to be the most important emerging enabler of government over the next five years."
"The potential of social networking for the public sector transformation agenda is exciting. The effective delivery of any major transformation relies on the strength of communication throughout that organisation. With the right attention to data security, government could harness this new technology to break down communication barriers between departments and locations."